What to Do When Your Lenovo Keyboard Is Not Recognized?

f:id:lenovosupportnz:20180410210218j:plain

Using an external Lenovo keyboard very first time often needs to do a bit of work to get it to be recognized. Although Lenovo replaced the old model of keyboard with the advanced classic that is automatically detected and programmed on the connected computer, if it doesn’t, you need to install its drivers. Installing the driver allow your computer to communicate with the external device. Furthermore, install the Keyboard physically attaching it to the computer if it is wired.

So Lenovo Support New Zealand described the complete solution in its own way. Just move and follow the steps.

  • Before going through the procedure, read the manual that comes with the Lenovo keyboard, or its CD drive. Make sure, the device is compatible with the computer operating system that you are using now.
  • You must have gotten the installation CD/DVD drive at the time of purchasing, insert that in the disk drive of the computer.
  • You will be asked to select your preferred languages, select it from the list of available language then click “Go”.
  • Choose the “Lenovo Keyboard Drivers” from the list of available drivers followed by “software” option.
  • Now start the installation process by clicking on “Next”, it will take a while, click “Finish” when done.
  • You will get the messages to restart the computer, click “restart” to take the changes to its effect.
  • Now connect the Keyboard with the USB in the respective slot of the computer, it should be detected if it is properly installed on your computer.

Following these steps, you should be able to execute this task. If not then there might be an additional issue. To get a proper assistance, it is better to get in touch with the professionals, so feel free to contact our experts at Lenovo Support Number NZ  099509143. Our teams of professionals have an optimal solution in all sorts of issues you face with the Lenovo product.

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